Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, complete onboarding, log workouts or nutrition, submit weekly check-ins, or contact us. This includes your name, email address, phone number, age, height, weight, fitness goals, health history, and any other information you choose to provide.

We also automatically collect certain information about your device and how you interact with our platform, including IP address, browser type, pages visited, and usage data.

2. How We Use Your Information

• To provide, maintain, and improve our coaching platform and services
• To personalize your fitness and nutrition programming
• To facilitate communication between you and your coach
• To process payments and manage your subscription
• To send you service-related notifications and updates
• To monitor and analyze trends and usage to improve your experience
• To detect and prevent fraudulent transactions and abuse

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Your Coach: Your profile, logs, and check-in data are shared with your assigned coach to deliver coaching services.
• Service Providers: We use trusted third-party vendors (e.g., payment processors, hosting providers) who are contractually bound to protect your data.
• Legal Requirements: We may disclose information if required by law or in response to valid legal process.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us at the email below.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data, restrict or object to certain processing, and request data portability. To exercise these rights, contact us at privacy@ajaxeffect.com.

7. Cookies

We use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings, though disabling them may affect certain features of our platform.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date. Continued use of our services after changes constitutes acceptance.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@ajaxeffect.com.